AI Collections & Recovery

AI Collections & Debt Recovery Platform for Modern Lenders

Accelerate debt recovery and reduce delinquency with AI voice agents, automated payment reminders, settlement workflows, and intelligent escalation. Built for banks, NBFCs, fintechs, and lenders across USA and India.

Key Benefits

Why leading companies in USA and India choose Wingspan for ai collections & debt recovery platform for modern lenders.

30–50% improvement in recovery rates with AI-driven outreach

AI voice agents handle thousands of calls daily at a fraction of the cost

Personalized payment reminders via call, SMS, email & WhatsApp

Real-time settlement tracking and escalation workflows

Full compliance with collections regulations (FDCPA, RBI guidelines)

Human recovery teams support complex high-value accounts

Capabilities & Features

AI Voice Reminder Calls

Human-like AI voice agents make outbound payment reminder calls in multiple languages.

Multi-Channel Follow-up

Automated SMS, email, WhatsApp, and IVR follow-up campaigns based on customer behavior.

Settlement Tracking

Track promises-to-pay, partial payments, settlements, and payment plans in one dashboard.

Escalation Workflow

Automatically escalate accounts to human collectors based on risk, age, and value.

CRM & LMS Integration

Seamless integration with loan management systems, CRMs, and core banking platforms.

Compliance & Reporting

Built-in compliance with collections regulations, full call recordings, and audit trails.

Industries We Serve

BanksNBFCsFintech LendersCredit Card IssuersConsumer FinanceBNPL ProvidersMicrofinanceTelecomUtilities

Our Implementation Process

01

Portfolio Review

Analyze your delinquency portfolio, channels, and existing collections workflow.

02

AI Agent Setup

Configure AI voice agents, scripts, and multi-channel campaigns.

03

Integration

Integrate with your LMS/CRM, payment gateways, and communication channels.

04

Launch & Optimize

Go live with AI + human collections teams and continuously optimize.

Frequently Asked Questions

Is the AI collections platform compliant with regulations?+

Yes. We comply with FDCPA in the USA, RBI Fair Practices Code in India, and global data protection standards including GDPR.

Can AI voice agents really sound human?+

Modern AI voice agents are highly natural and conversational. We test extensively and combine AI with human agents for sensitive cases.

What recovery improvement can we expect?+

Most clients see 30–50% improvement in recovery rates and significant cost reduction within 3–6 months.

Do you support multi-language collections?+

Yes. Our AI voice agents support English, Spanish, Hindi, Tamil, Telugu, Marathi, and other major languages.

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